PRODUCT RETURNS

At www.nbaxevanis.gr we want you to be completely happy with your purchase, in case something you do not like or do not do or it was defective or does not correspond to the product of your order, you have the right to request the replacement of the product. For the replacement process, the maximum return period is up to 14 calendar days from the date of receipt.

order cancellation

In case you wish to cancel your order and if the product has not been shipped, you should contact the customer service department at 2810341504 or e-mail info@nbaxevanis.gr. In case your order has been shipped, you can return it with the same courier.
PRODUCT RETURNS

You have the right to return within 14 calendar days, the product you received, justifying the reason for its return. The returned product must be in its original condition and unused. Return costs are borne by the customer.

To return a product, you must complete and send the relevant form (return form) that you received with the product and the retail receipt. Alternatively, you can download it from the link below.

In case of refund, this is done in the same way as the payment was made, within one week from the date we receive the product.

Returns of products that are considered defective upon delivery (DOA)

The return of the products, which are considered defective upon delivery (DOA) will be accepted within seven (7) calendar days from their delivery to the customer. At the same time, the product must not be damaged and must have all the original documents that accompanied the product and its complete packaging.

If the product meets the above criteria, you are free to send it back to us for replacement.

 
caution
For returns from Cyprus and from abroad, shipping costs are borne by the person making the return.
Contact customer service for more details at 2810341504.